Reimagining Data Quality Findings to Motivate Agency Action

Challenge

Our current report gave users knowledge about their data quality, but they didn’t have enough information to take action on tasks that improve data quality.

Outcomes

✨

Personalized action plan to build confidence and motivate specific actions

🤞

Tight connection between current challenges and the recommendations that support data quality

⏳

Linking the report to an interactive portal experience where users can track progress

What I Learned from Customers